Thank you for shopping with Duds4Bubs. We know you're excited to receive your order, and we're committed to getting it to you as quickly and safely as possible.
Order Processing
Most of our products are made to order or personalised especially for you.
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Orders are typically processed within 2–7 business days.
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Personalised or custom-made items may require additional production time.
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Orders are processed Monday to Friday, excluding public holidays.
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During peak periods (such as Christmas, Mother's Day, Father's Day, and major sales), processing times may be slightly longer.
Once your order has been shipped, you'll receive a shipping confirmation email with tracking information (where available).
Shipping Rates
Shipping costs are calculated at checkout based on your delivery location, package size, and selected shipping method.
Any available free shipping promotions will be displayed on our website during checkout.
Delivery Estimates
Estimated delivery times begin after your order has been processed.
Australia
International
Please note that these are estimated delivery times only and are not guaranteed.
Tracking Your Order
Where tracking is available, you'll receive an email containing your tracking number once your order has been dispatched.
If you haven't received your shipping confirmation within the expected processing timeframe, please contact us and we'll be happy to assist.
Shipping Delays
While we work hard to dispatch orders promptly, delays may occasionally occur due to:
Duds4Bubs is not responsible for delays once parcels have been handed to the shipping carrier.
Incorrect Shipping Information
Please ensure your shipping address is correct before completing your purchase.
If an incorrect address is provided, we may not be able to make changes once your order has entered production or has been shipped.
Customers are responsible for any additional shipping costs incurred due to incorrect or incomplete address information.
Lost or Damaged Parcels
If your parcel arrives damaged or appears to be lost in transit, please contact us as soon as possible.
We'll work with the shipping carrier to investigate the issue and help find the best possible solution.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Contact Us
If you have any questions about your shipment or need assistance with your order, we're here to help.
Duds4Bubs Customer Support
Email: duds4bubs@gmail.com
We aim to respond to all enquiries within 1–2 business days.
